Apple says iPhone 15 Professional overheating is because of an iOS 17 bug, not the {hardware} design

3 new features you need to know about in iPhone 15 Pro and 15 Pro Max

Widespread complaints about overheating of the brand new iPhone 15 Professional and Professional Max gadgets will be traced again to a number of components, together with a software program bug in iOS 17, Apple informed CNET on Saturday.

The corporate mentioned that the titanium body and aluminum infrastructure of the brand new telephones don’t contribute to the issue, and that they dissipate warmth higher than the chrome steel utilized in earlier Professional fashions.

Days after the iPhone 15 collection went on sale, folks began sharing tales about how their new telephones had been overheating or feeling excessively sizzling. Some customers had been unable to take action Hold their phone comfortably. Others shared pictures Infrared thermometers It reveals their iPhone reaching over 80 levels Fahrenheit.

Whereas spending time reviewing the iPhone 15 Professional and Professional Max, I did not have a problem with both of them overheating. The 15 Professional Max obtained noticeably sizzling after I used the MacBook Professional’s 140-watt energy adapter to cost it. It additionally obtained very heat after I performed Resident Evil Village for half-hour.

“We have recognized some situations that might make your iPhone hotter than anticipated,” Apple mentioned in an announcement to CNET. “The machine could turn into hotter throughout the first few days after establishing or restoring the machine attributable to elevated background exercise. We’ve additionally discovered a bug in iOS 17 that impacts some customers and will likely be addressed in a software program replace. One other concern includes “some latest updates to third-party apps that trigger Elevated load on the system. We’re working with these app builders on the fixes which can be within the works.”

Revealed by technical reviewer Faruk Korkmaz A video Earlier this week, he documented his iPhone 15 Professional Max overheating to 98 levels inside minutes after opening the Instagram app. The identical factor occurred on the iPhone 14 Professional Max working iOS 17.

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Apple defined that latest updates to some third-party apps on iOS 17, corresponding to Instagram, Asphalt 9, and Uber, are overloading the CPU of the A17 Professional chip, inflicting the iPhone to run hotter than traditional. The corporate is working with third-party builders to implement fixes. In consequence, Instagram launched an up to date model of its app on September 27.

Instagram, Uber, or Asphalt 9 developer Gameloft didn’t instantly reply to requests for remark.

There is no phrase on when a software program replace that addresses the iOS 17 bug will seem, however Apple has made it clear that the repair won’t scale back iPhone efficiency.

By way of charging, Apple mentioned the 15 Professional and Professional Max assist any USB-C adapter suitable with the USB-C normal, together with USB Energy Supply. The iPhone regulates itself to cost at a most of 27W, and when you use a 20W or larger charger, the cellphone can briefly turn into hotter because of this, the corporate mentioned.

USB-C port on iPhone 15 Pro Max

Some folks have seen that the iPhone 15 Professional and Professional Max get uncomfortably sizzling whereas charging.

James Martin/CNET

apples Support page Notice that your iPhone could really feel heat whenever you first set it up, restore it from a backup, or cost it wirelessly. This has been my expertise with various earlier iPhone fashions and Android telephones.

When you’ve got an iPhone 15 Professional or Professional Max and are overheating, there are some things you possibly can attempt till Apple releases the iOS 17 replace. Flip it on Low power mode From Management Heart or within the Battery part of the Settings app. This can kill any background duties, briefly restrict the display’s refresh price to 60Hz and scale back brightness. Don’t place your cellphone in direct daylight or a particularly sizzling setting for lengthy intervals. And if, like Korkmaz, you observed that an app could be the issue, disable background refresh for that app beneath the Basic part of the Settings app.

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